How Xinengxing Self-Service Laundry Machines Boosted an Australian Laundromat’s Revenue by 35%

Date：05-26 Hits：60 Belong to：Company News

Xinengxing’s three new self-service laundry machines helped an Australian laundromat solve pain points like payment issues, high maintenance costs, and low efficiency — and delivered a 35% revenue lift in just three months.

When a growing chain of self-service laundromats in Australia faced rising complaints from customers and flat revenue growth, they turned to Xinengxing for a solution. Their pain points were familiar ones:

Customers struggled with outdated coin-only machines, leading to lost revenue from people who didn’t carry cash
Frequent breakdowns and long repair times meant machines were out of service for days
Slow cycle times and low extraction efficiency forced customers to wait too long, reducing repeat visits

After switching to Xinengxing’s three core self-service laundry solutions — coin-operated washers, QR code/card payment dryers, and all-in-one washer-dryer combos — the chain saw immediate improvements.

1. Multiple Payment Options: No More Lost Customers

By supporting coin, QR code, and card payments, the laundromat eliminated the “cashless customer” problem. Within weeks, the number of completed transactions increased by 22%, with many new customers choosing to use their phones or cards instead of searching for coins.

2. Faster Cycles, Higher Turnover

Our machines feature high-speed extraction (up to 1000 RPM) that cuts drying time by 30%. With each load taking less time, the laundromat could serve more customers during peak hours. The result? A 28% increase in daily machine usage.

3. Lower Maintenance, Higher Uptime

Built with heavy-duty stainless steel drums and durable components, Xinengxing machines require minimal upkeep. The laundromat reported a 60% drop in service calls, and machines stayed operational 99% of the time.

Combined, these improvements led to a 35% increase in monthly revenue for the laundromat in just three months.

“We no longer worry about customers walking away because they don’t have coins,” said the store manager. “And the machines are so reliable, we rarely have to deal with downtime. It’s changed our business.”

If you’re running a laundromat or planning to start one, Xinengxing’s self-service laundry machines are designed to solve your real-world challenges — not just meet basic needs. With flexible payment systems, faster cycles, and low maintenance, they help you keep customers happy and your revenue growing.

Contact us today to learn how we can help boost your laundromat’s revenue.